As the lead UX designer for the Bank Islami Mobile App, I revamped the user experience to create a secure, user-friendly banking platform. The goal was to simplify complex financial processes while ensuring adherence to Islamic banking principles.
Key Contributions:
Conducted user research to identify pain points and expectations.
Designed a clean, intuitive UI, focusing on easy navigation and accessibility.
Implemented features like biometric authentication, funds transfer, and a real-time account overview.
Integrated Islamic banking insights to guide users in making informed decisions.
Led usability testing and iterations to ensure a smooth user experience.
Outcome:
The app saw improved user engagement, with a significant increase in mobile transactions and positive feedback on the simplified design and secure features.